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Policies & Procedures

Refund Policy:

Refunds available only if a course is cancelled by the college or visa refusal (international students)
No refund after course commencement or materials issued
Written refund requests processed within 14–21 days – The college reserves the right to amend fees and policies

Complaints & Appeals:

Procedure available for student complaints or appeals
Written complaints submitted via email or online form

Privacy Policy:

Student information is securely stored and used in accordance with privacy legislation

Student Code of Conduct:

Students are expected to maintain respectful, ethical, and safe behaviour in all college activities

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